Contact Us

If you have a work order to report, please click here to report it to the management team. 
Examples of work orders are:
  • Gate concerns
  • Sprinkler issues
  • Landscape concerns
  • Dog station maintenance
Athena Henrickson
Executive Director
Athena is a native Houstonian and has served as a community management professional for over 15 years. Athena began her story at Towne Lake in June of 2021. She is excited to join such a prestigious community with an amazing team. Athena’s passion lies in strategic planning, problem-solving, and planning for the future success of Towne Lake. 
Favorite Amenity: Lake “Stay close to the serenity of the lake to meet your own peace of mind.” - Munia Khan 
Favorite Spot on the Boardwalk: Union Kitchen 
Karen Young
Community Manager
Karen joined the Towne Lake team in December of 2015. She is honored to be a part of such a beautiful community filled with amazing people. What makes Towne Lake so beautiful? The Hill Country landscape and 300-acre recreational lake are nice scenery, but it’s the residents that truly make Towne Lake beautiful.  Some of Karen’s responsibilities include customer service, ARC applications, deed restriction enforcement, boat slip rentals, Ballroom/Clubhouse rentals, as well as a notary for the residents of Towne Lake.  Karen believes that the key to success is communication! Please reach out with any questions or concerns. 
Favorite Amenity: Waterfall on Toledo Bend
Favorite Spot at the Boardwalk: Taisho
Betsy Santoya
Administrative Coordinator
Betsy is a Miami native, but moved to Houston for her undergraduate studies (Go Coogs!).  Betsy began her journey at Towne Lake in November of 2018. She loves serving residents and what better place to do that than here in beautiful Towne Lake! Some of Betsy’s responsibilities include work orders and office administration. Betsy enjoys hanging out at the Boardwalk to have dinner with her friends, along with seeing the residents around Towne.
Favorite Amenity: The Adult Pool
Favorite spot on the Boardwalk: Crumbl Cookies
Jesus Macias
Community Standards Coordinator
Jesus grew up in Houston, Texas, and has been working around the city for over 25 years. He brings a strong sense of structure and he takes pride in everything he works on. With that, he hopes to show the community that he is here to continue to uphold the standards that are set and to surpass them. He will strive to maintain Towne Lake as a great community for our residents to live in. 
Favorite Amenity: The Pier at the Boardwalk
Favorite spot on the Boardwalk: The Union Kitchen
Emily Dedmon
Lifestyle Director
Emily graduated Texas A&M University in May of 2020. Emily works with residents to create an active and engaging lifestyle program for families of all ages. From monthly community-wide events to smaller events for every age group, there is something for everyone!  Emily is dedicated to providing residents with events, clubs, and a lifestyle program that boosts engagement and involvement across our diverse community. 
Favorite Amenity: Any of the fire pits or the sand volleyball court at the Lakehouse!
Favorite Spot at the Boardwalk: Chick-fil-A
Mackenzie Strickland
Lifestyle Associate
Mackenzie grew up about 40 miles west of Houston in a small town called Sealy, TX. She recently graduated from Texas State University in San Marcos, TX where she received a Bachelor's degree in Communication Studies and minored in Business Management. Mackenzie works with our Towne Lake residents and assists in creating awesome events and monthly club meetings. Mackenzie uses her graphic design experience when creating any content for Towne Lake and handles our Towne Lake Lifestyle social media platforms.

Favorite Amenity: Puckett Island
Favorite Spot on the Boardwalk: World Of Beer

Daniel Altamirano
Maintenance Director
Daniel Altamirano, is a native Galvestonian. Daniel first joined the Towne Lake CAI Team in 2016, as the Maintenance Director. Daniel is responsible for daily tasks and works along side the community manager and the Caldwell Development team to keep the property looking its best!
Favorite Amenity: Lakeside Park
Favorite Spot at the Boardwalk: Orange Theory
Ashley Singleton
Administrative Associate
Ashley has lived in Towne Lake Since 2009 and started working at the HOA in June of 2016. Some of her responsibilities include Boat Registration, Fuel Station, The Water Taxi, and assisting Karen on deed enforcement. She loves helping residents use the amenities she has enjoyed with her family for so many years. 
Favorite Amenity: The Lake
Favorite Spot at the Boardwalk: Taisho

Victoria Floyd-Perez
Front Desk Associate
Victoria began her journey in Towne Lake in 2016. Victoria greets residents and sets up amenity access at the Lakehouse. Some of her tasks include answering phone calls, assisting new residents with getting connecting to the community amenities, and helping the lifestyle team with rentals. Victoria enjoys going to the boardwalk for dinner and spending time with her friends. 
Favorite Amenity: Waterpark
Favorite spot at the Boardwalk: World of Beer


CCMC proudly provides community management services to Towne Lake Community Association. Since 1973, CCMC has been in the business of transforming the way people think and feel about homeowner associations. Today, the company provides lifestyle and community association management services to more than 200 of the country’s most successful planned communities.

At CCMC, our purpose is to create experiences that connect people in the neighborhoods where they live and offices where we work. This means putting service first, encouraging engagement and infusing life with fun! No wonder communities across the country have trusted us to transform households into homes, and turn neighbors into friends.

CCMC. Now this feels like home. To learn more, visit


Visit Us:

The Lakehouse

10000 Towne Lake Parkway
Cypress, Texas 77433

Hours of Operation:

Monday - Thursday: 8am – 7pm
Friday: 8am - 8pm
Saturday: 12pm - 8pm
Sunday: Closed