Contact Us

Mike Crahan, CMCA, AMS
Community Manager
Mike brings over 35 years of professional experience to Towne Lake. His background includes large-scale community management, resort management and land development. Mike has a “open door” policy and welcomes homeowners into the office to discuss issues or just say hi. “We have a strong team to handle the fast-pace environment of Towne Lake and we are thankful to work with this beautiful community."
Favorite Amenity: Waterslide
Favorite Spot at the Boardwalk: SubZero
Karen Young
Operations Manager 
Karen began her journey at Towne Lake in December of 2015. She is thankful for the opportunity to work in this beautiful community filled with amazing people! Some of her responsibilities include but are not limited to ARC Applications, boat slip rentals, and deed restriction enforcement. She is also a notary for the residents of Towne Lake. Karen believes that the key to success is communication! Please reach out to her with any questions or concerns.
Favorite Amenity: Waterfall on Toledo Bend
Favorite Spot at the Boardwalk: Taisho
Betsy Santoya
Administrative Coordinator
Betsy is a Miami native, but moved to Houston for her undergraduate studies (Go Coogs!).  Betsy began her journey at Towne Lake in November of 2018. She loves serving residents and what better place to do that than here in beautiful Towne Lake! Some of Betsy’s responsibilities include ARC Applications, work orders and office administration. Betsy enjoys hanging out at the Boardwalk to have dinner and drinks with her friends, along with seeing the residents around Towne.
Favorite Amenity: The Adult Pool
Favorite spot on the Boardwalk: Ambriza
Alissa Faircloth
Lifestyle Director
Alissa grew up in the Cypress area and loves serving the residents of the Towne Lake Community! She is very involved in the Cypress community through several organizations as well as her daughter's school. As the Lifestyle Director, Alissa enjoys working with the residents to create fun and engaging events. Being part of the Lifestyle Team gives Alissa not only the opportunity to plan community-centric programming, but also gives her the chance to foster current and future resident relationships through community branding, awareness, and activities.
Favorite Amenity: Lakehouse
Favorite Spot at the Boardwalk: The Union Kitchen
Tori Fleshner
Lifestyle Associate
Tori graduated Texas A&M University in December of 2017. Tori works with residents to create an active and engaging lifestyle program for families of all ages. From monthly community wide events to smaller events for every age group, there is something for everyone!  Tori is dedicated to providing residents with events, clubs and a lifestyle program that boosts engagement and involvement across our diverse community. 
Favorite Amenity: Fire pit by the Lake for S'mores!
Favorite Spot at the Boardwalk: Taisho
Daniel Altamirano
Maintenance Director
Daniel Altamirano, is a native Galvestonian. Daniel first joined the Towne Lake CAI Team in 2016, as the Maintenance Director. Daniel is responsible for daily tasks and works along side the community manager and the Caldwell Development team to keep the property looking its best!
Favorite Amenity: Lakeside Park
Favorite Spot at the Boardwalk: Orange Theory
Star Crone-Scaife
Lifestyle Associate - Fitness and Facility Venue Rentals
Star is the Facility Venue Rentals Lifestyle Associate for Towne Lake. She assists residents and non-residents with any reservationsfor the Lakehouse at Towne Lake , Clubhouse reservations for residents-only, and fitness studio rentals for all fitness programming offered to Towne Lake Residents. If you are looking to rent out the Lakehouse for a private party, corporate event, or even a wedding, Star is here to help! Star always has a warm and friendly approach with a cheerful smile and she is ready to assist everyone! Star is a Towne Lake resident who enjoys spending time with her children, taking her boat out on the lake, and dining at the boardwalk.  
Favorite Amenity: The Beach at the Lakehouse
Favorite Spot at the Boardwalk: The Union Kitchen
Ashley Singleton
Front Desk and Water Taxi Coordinator
Ashley manages the front desk and front desk associates by assisting residents. Ashley also coordinates the Water Taxi and works with Karen on Non Motorized Boat Rentals and Marina Fuel Station. Ashley is a Towne Lake resident and loves the outdoors, trails and parks that are sprinkled through out the community. Her favorite part of the Water Park is the Lazy River where she often relaxes when she's not working.
Favorite Amenity: Lazy River
Favorite Spot at the Boardwalk: Chick-Fil-A

CCMC proudly provides community management services to Towne Lake Community Association. Since 1973, CCMC has been in the business of transforming the way people think and feel about homeowner associations. Today, the company provides lifestyle and community association management services to more than 200 of the country’s most successful planned communities.

At CCMC, our purpose is to create experiences that connect people in the neighborhoods where they live and offices where we work. This means putting service first, encouraging engagement and infusing life with fun! No wonder communities across the country have trusted us to transform households into homes, and turn neighbors into friends.

CCMC. Now this feels like home. To learn more, visit


Visit Us:

The Lakehouse

10000 Towne Lake Parkway
Cypress, Texas 77433

Hours of Operation:

Monday-Friday 8:00am – 7:00pm
Saturday - 12:00-7:00pm
Sunday - Closed